Privacy notice

Information we collect

When you request an appointment, we may collect your name, mobile number, email address, preferred time, selected service, dentist, and the concern you choose to share. We also record basic campaign attribution and technical events without sending your contact details to advertising platforms.

How we use it

We use this information to review, schedule, confirm, remind, reschedule, or cancel appointments; respond to enquiries; operate the clinic CRM; prevent duplicate or abusive bookings; and measure campaign performance when you permit optional analytics.

Communication

Appointment-related messages may be sent by WhatsApp, email, or phone. They are transactional clinic communications, not a subscription to promotional marketing. You can contact the clinic to correct your details or stop non-essential communication.

Service providers and retention

Authorised technology providers may process information for hosting, authentication, messaging, email, analytics, and security. Access is limited to clinic staff and configured providers. Records are retained only for clinic operations, legal obligations, security, and reasonable follow-up, then deleted or anonymised according to the clinic’s retention procedure.

Your choices

You can decline optional analytics, ask what contact information the clinic holds, request correction or deletion where applicable, or withdraw consent for future non-essential use. Some appointment and audit records may need to be retained for legitimate operational or legal reasons.

Contact

For privacy questions, email , call +91 97263 12241, or write to 307, 3rd Floor, Western Business Hub, Behind Trinity Business Park, Green City Road, Pal, Adajan, Surat, Gujarat 395009.